A Distinctive Character
The Netherlands is known as one of the best performing countries in the field of continious education by means of courses. Since there are so many course providers and students, it’s important to differentiate yourself and serve potential course members as well as possible. Livechat offers a solution to this problem.
Livechat as an added value for your course offering
The rise of digital courses has considerably lowered the accessibility of taking a course. The need to continue developing as an employee and as a human being also contributes to the growing demand for (online) courses and training. Not only the demand, but also the supply of courses and training is constantly increasing. It is therefore essential to continue to distinguish yourself as a course provider from the other providers. A trend that has been set in motion by these developments is the increasingly better provision of information and the ability to demonstrate quality. This plays a particularly important role online. This is because more and more is being done to help visitors and customers as best as possible. This is a reason for course providers to choose a chat option that makes contact easier.
Many website visitors are still in the orientation phase and mainly want general information about the programmes and/or courses. The website of a course or training provider generally contains a great deal of information about the courses and training courses. This makes it more difficult for website visitors to find the information they need and considerably increases their chances of leaving the website. Precisely because the visitors are still in an orientation phase, this contact is extremely valuable. You will have the opportunity to convince people by providing them with all the information they need. Through Livechat you not only provide the information in a quick and easy way, you also create trust. These factors ensure that your visitors do not look any further, but ultimately register with you for an education or course.
Livechat opportunities as a conversion channel
A study by CBS shows that young adults (aged between 25 and 35) in particular follow an education or course. This target group is also the most positive about using a chat feature. The use of live chat therefore not only contributes to customer satisfaction, but you also respond to the needs of an ever-growing target group. Our chat operators follow a lot of training, so you can be sure that all your visitors will be professionally addressed.