Blog Overview

What is Managed Live Chat and how does it work?

What is Managed Live Chat and how does it work?

Research has shown that about 73% of customers consider Live Chat the most satisfactory form of communication with a company. So it is a must for every business to have. You can choose to have the chat staffed by your own employees. But then you run the risk that chats are sometimes slower answered, or…

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Livechat: More than just a <strong>  contact channel </strong>

Livechat: More than just a contact channel