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Quick Replies: make the most of it!

Quick Replies: make the most of it!

Quick replies are a very useful tool that enables your staff to give consistent responses to customers. It is one of the many amazing chat features Conversation24 offers. They make agents’ work much more efficient and easier. Quick replies are the pre-written answers to the most frequently asked questions. Simply using a short keyboard command…

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Livechat: More than just a <strong>  contact channel </strong>

Livechat: More than just a contact channel