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Posts by category
- Category: Information
- How to find the right customer service strategy?
- Use Live Chat for B2B lead generation
- Live Chat for customer service – five successful tips
- How Conversational Commerce is transforming the shopping experience
- How and when to create an escalation path to a human Chat Operator?
- How to use Live Chat in a creative way
- What is Managed Live Chat and how does it work?
- Chat and pay: improving customer experience
- Best Live Chat examples and practices for 2021
- 6 ways to follow-up for an amazing customer service
- The essential guide to use video chat for customer service
- Stimulate customer interactions in a playful way
- Quick Replies: make the most of it!
- Helpful ways of generating more leads with Live Chat
- These are all the Live Chat benefits
- Chat operators: who are they and what do they do?
- LiveChat Service becomes Conversation24
- Why your sales team should be using live chat
- Loyal Customers with Live Chat: Why It Works
- Do you also see more live chats lately?
- Purchasing external leads is an expensive form of marketing
- Stormy days ahead – Black Friday and Cyber Week
- 5 ways to generate more leads on your website
- 8 lessons from psychology for your marketing team
- Stop generating traffic…now!
- Chatting without a ticketing system
- Advantages of Livechat
- Buying external leads is an expensive form of marketing
- LiveChat Service presents Retargeting by textmining
Landing Pages
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- bedankt_pag
- wblp2
- wblp1
- lclp2
- lclp1
Faqs
- How long will I have to wait get feedback on the results of the chats?
- How am I kept informed of generated leads?
- Is it necessary for me to install special software or get updates myself?
- What technical knowledge is needed to work with livechat?
- What kind of chat operators are working for you?
- Does the chat operator work exclusively for my website?
- What about the privacy and confidentiality of the conversations conducted?
- Is it possible to give interim feedback on the chats?
- Is it possible to read a conversation between a visitor and a chat operator?
- What are the procedures if the chat operator cannot answer a visitor's question?
- How can chat operators answer all possible questions?
- If I outsource live chat, how often do I get involved in the process?
- Do I need additional staff?
- Is it not cheaper to chat with your own staff instead of outsourcing?
- Can I personalize the livechat feature with my logo?
- Is it possible to adapt the appearance of the livechat feature to the style of my site?
- What should I add to my website for the livechat feature?
- Are start-up costs required?
- Is the price including the chat software?
- Can I also get a test period?
- Can I decide for myself until what time the chat is active?
- How long does it take for the live chat to be active?
- I have several websites. Can all these sites be provided with a livechat?
- What times is livechat available?
- What makes our live chat proactive?
- In which languages are the livechat services available?
- English: What can LiveChat Service do for my company?
- What is the added value of livechat?
- What can LiveChat Service do for me?
- What is livechat?
