Broaden your customer reach with social media
Companies and organisations often have guidelines on social media. Usually, they will reply within one day to any queries or complaints. However nowadays, customers expect answers immediately. We can staff the contact on your social media page and make sure that visitors get immediate answers. By providing our services to our clients from 09:00-23:00, 7 days a week, we reach a large proportion of your potential customers. Social media is an activity that also takes place outside office hours.
Various contact channels
One of the great qualities of opting for live chat social is that visitors have the opportunity to use the contact channel that suits them. People are spending more time on social media than ever before, perhaps even more than your website. Therefore, it is so important that you are there to meet your customers. With our help all you need to do is keep on creating interesting content and we will do the rest by taking over all customer communication.
Drive Sales and Convert shoppers
Chat via social media ensures that contact is possible with visitors on your social media page. These people already show a certain interest in your company. Most of the time they are just looking for that little extra push to make a purchase. Ensuring you are there on the right channel is a great way to help guide them through their customer journey.