Increase the reach of your website with social media
Companies and organisations often have guidelines on social media. Customers usually receive answers within one day, but nowadays, customers want answers immediately. We can staff the contact on your social media page and make sure that visitors get immediate answers to questions, complaints or remarks. By providing our services to our clients from 09:00-23:00 days a week, we reach a large proportion of their potential customers. Social media is an activity that also takes place outside office hours.
Various contact channels
One of the qualities of livechat for websites is that visitors have the opportunity to use the contact channel that suits them. With LiveChat Social we offer potential customers on social media the same benefit. Especially the fact that people spend more time on social media than your website is an important fact. By getting people interested in your company through interesting content, you can get potential customers to your social media page. From that moment on we do the rest by entering into the conversation.
Approach customers via livechat
Chat via social media ensures that contact is possible with visitors on your social media page. These people already show a certain interest in your company. The contact that is created has the same value as the contact you create with visitors on your website. In this way, LiveChat Social is a broadening of the contact via LiveChat Website. With LiveChat Social it will also be more rewarding to use content on social media.