Yes, our new customers with start with a pilot period. This pilot is a trial period of three months during which we give ourselves in the first part of these three months the time to perfect the chat for your company. The second part is for you to get the best possible picture of the…
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We work with two timetables. You can choose to be live from 09:00-21:00 or from 09:00-23:00. In practice, we see among our customers that the vast majority of them choose to be live until 23:00 hrs because the chat is used to its maximum extent.
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Implementing the livechat itself does not take much time; it can be placed on your site within 24 hours. However, we usually need a week to get our chat operators to work on behalf of your site. Within this week, they are fully prepared and provided with all the information needed to give your visitors…
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Yes this is possible. On any kind of website it is possible to install our livechat.
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We offer chat services from 09:00-23:00 7 days a week. This is very valuable for companies that generate a lot of traffic outside office hours. This way, more website visitors get the opportunity to chat, and so the chat gets more opportunity to show its strength. On average, 37.5% of the chats in our customer…
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