Improve conversion with ChatInMail

As Livechat Service, we are fully committed to processing incoming chats on our clients’ websites quickly and accurately. But we can imagine that customers also get in contact through other channels, such as e-mail. Especially for this channel, LiveChat Service has developed a new feature in cooperation with Tripolis, developer of technical solutions in the field of email marketing, mobile marketing and social marketing: ChatInMail.

Direct contact

This innovation makes it possible for the receiver to start a chat immediately within an email. The receiving party no longer has to write a time-consuming reply and wait for an answer. The advantage for senders is that fewer e-mails are returned. In the case of a general email such as a newsletter, ChatInMail immediately offers the opportunity to ask questions. Trained chat operators answer all these incoming questions. In addition, a company can qualify and convert leads directly from the mailing.

This useful feature is available in all types of emails such as newsletters, commercial mailings or updates.