Blog Overview

Livechat is a new and fast-growing customer contact tool. The power of livechat and reasons for its use are therefore not yet known to everyone. With the tens of thousands of chats we do for our customers, we collect a lot of valuable information. How livechat can help to generate leads, improve website conversion and provide the best service is what we pay attention to in this blog.

Loyal Customers with Live Chat: Why It Works

Loyal Customers with Live Chat: Why It Works

It is always fascinating which factors influence the customer in the purchasing process. But often the choice for a product or service is already made before influencing can take place. Dying for brands’ may be a bit exaggerated, but loyalty is a feeling that needs a deep impression that makes people think: ‘I found what…

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Do you also see more live chats lately?

Do you also see more live chats lately?

People have a natural preference for what they see more often. The title above refers to this in a clever way. As you may have noticed, it is inspired by a slogan Hyundai used in one of its advertisements: “Do you also see a lot of Hyundai’s lately?”. With this slogan, Hyundai uses two psychological…

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Purchasing external leads is an expensive form of marketing

Purchasing external leads is an expensive form of marketing

So you are purchasing external leads, but they don’t bring the results you expect. Read some reasons why purchasing external leads is not a good idea. Are you buying leads externally that don’t bring in enough business? That’s not necessary! It is possible to get more qualitative leads from your own website. We achieve up…

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Stormy days ahead – Black Friday and Cyber Week

Stormy days ahead – Black Friday and Cyber Week

Winter is coming! For all of us, this means warm clothes, hot chocolate, lights, snow and presents (ah, the holiday spirit!). For your business, it means – the busiest time of the year. There might not be snow (yet), but stormy days are coming ahead – Black Friday and Cyber Week. People are ready to…

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5 ways to generate more leads on your website

5 ways to generate more leads on your website

Are you struggling to generate high-quality leads? Don’t worry, there are enough effective strategies to make your business grow by properly using your own website. Leads at the start of growth Generating leads is amongst the most important marketing activities of any (growing) business. Growing your business starts with getting into contact with the people…

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Livechat: More than just a <strong>  contact channel </strong>

Livechat: More than just a contact channel