Livechat is a new and fast-growing customer contact tool. The power of livechat and reasons for its use are therefore not yet known to everyone. With the tens of thousands of chats we do for our customers, we collect a lot of valuable information. How livechat can help to generate leads, improve website conversion and provide the best service is what we pay attention to in this blog.
It is becoming increasingly difficult for retail businesses to stand out. The supply is increasing and national borders are disappearing. As a result, consumers can make purchases anywhere and are no longer restricted in their environment. Price or quality used to be a distinguishing factor, now standing out is much more necessary. LiveChat is an…
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LiveChat Service is announcing a new groundbreaking development: Retargeting by textmining. We all know how consumers can see advertisements based on online click behaviour. When a consumer visits a winter sports website searching for ski goggles and later on goes on Facebook, they the same ski goggles appear in their Facebook timeline. This is no…
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