Blog Overview

Livechat is a new and fast-growing customer contact tool. The power of livechat and reasons for its use are therefore not yet known to everyone. With the tens of thousands of chats we do for our customers, we collect a lot of valuable information. How livechat can help to generate leads, improve website conversion and provide the best service is what we pay attention to in this blog.

purchasing external leads is an expensive form of marketing

purchasing external leads is an expensive form of marketing

Why don’t you get more qualitative leads from your own website? Buying leads externally that don’t bring in enough business? That’s not necessary! It is possible to get more qualitative leads from your own website. We achieve up to 30% more leads for our customers than they did without live chat. In some cases even…

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Stormy days ahead – Black Friday and Cyber Week

Stormy days ahead – Black Friday and Cyber Week

Winter is coming! For all of us, this means warm clothes, hot chocolate, lights, snow and presents (ah, the holiday spirit!). For your business, it means – the busiest time of the year. There might not be snow (yet), but stormy days are coming ahead – Black Friday and Cyber Week. People are ready to…

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5 ways to generate more leads on your website

5 ways to generate more leads on your website

Are you struggling to generate high-quality leads? Don’t worry, there are enough effective strategies to make your business grow by properly using your own website. Leads at the start of growth Generating leads is amongst the most important marketing activities of any (growing) business. Growing your business starts with getting into contact with the people…

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Effective retargeting: using data from chats

Effective retargeting: using data from chats

The year 2017 was unique. For the first time in history, the money spent for online marketing was higher than TV ads with about 260 billion euros spent. That’s 41% of the market, while TV only gained 35% of it. This trend seems to show that a lot can be achieved with online ads, and…

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8 psychological studies & insights for your marketing team

8 psychological studies & insights for your marketing team

The economy is based on a rationally minded consumer. But the last few decades have given us sufficient insights that consumers in many cases not act rationally. Since the 1980s and 1990s, more and more evidence of this has been provided by psychologists. However, these psychological insights are still far from being applied within marketing…

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Livechat: More than just a <strong>  contact channel </strong>

Livechat: More than just a contact channel