Blog Overview

Livechat is a new and fast-growing customer contact tool. The power of livechat and reasons for its use are therefore not yet known to everyone. With the tens of thousands of chats we do for our customers, we collect a lot of valuable information. How livechat can help to generate leads, improve website conversion and provide the best service is what we pay attention to in this blog.

Conversation24 will also partner with KeyReply!

Conversation24 will also partner with KeyReply!

Conversation24 (formerly LiveChat Service) previously announced that it would enter into a global partnership with the Dutch payment provider Adyen and the Norwegian mobile messaging provider LINK Mobility. KeyReply, the Asian market leader in chatbots and artificial intelligence, is now also added to this list.   Cooperation In order to continue to respond to the…

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These are all the Live Chat benefits

These are all the Live Chat benefits

Very often people consider live chat as just another customer service tool. If we look closely, however, we can’t help but notice it’s much more than that. Not only is it the solution for the traditional channels’ hurdles, but a whole new way to connect with your customers. The benefits of live chat are many…

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LINK Mobility and Conversation24 join forces with partnership

LINK Mobility and Conversation24 join forces with partnership

After the previously announced global partnership with the Dutch payment provider Adyen, Conversation24 (formerly LiveChat Service) is now progressing with a global partnership with the Norwegian mobile messaging provider LINK Mobility.   Growing market Because the market for conversational commerce is growing explosively, both companies have decided to connect their CPaaS (communication platform as a…

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Chat operators: who are they and what do they do?

Chat operators: who are they and what do they do?

Just like any physical store has its store assistants, every website should have its chat operators. You can’t leave your physical store without any employees. The same goes for your website. When people visit your website, you want to have someone to greet them and help them with any questions, they may have. The best…

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LiveChat Service becomes Conversation24

LiveChat Service becomes Conversation24

Driven by the rapid international developments in the field of conversational commerce, LiveChat Service has decided to bring together its products and services under the name Conversation24. In doing so, it emphasizes the international ambition of its platform. Total solution The communication platform (CPaaS) of LiveChat Service now connects all important contact channels. In addition…

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Livechat: More than just a <strong>  contact channel </strong>

Livechat: More than just a contact channel