About LiveChat Service

Who are we?

LiveChat Service is an online service provider in the field of livechat, founded by Nick Blom in 2015. LiveChat Service helps companies and organizations get in touch with their potential customers. We take care of the contact with the website visitors of our customers. The chat gives visitors the opportunity to ask questions, make comments and report complaints. In this way, we bring businesses and customers closer together. For the website visitor we offer an opportunity to reach the desired final goal faster, and for the company an opportunity to get to know and help the customer better.

Our goal

Our goal is to help both companies and consumers through personal contact with website visitors. With this philosophy we have grown rapidly in more than two years and we now have a beautiful office in the heart of Rotterdam. At the beginning of 2017 we moved from Bodegraven to Rotterdam because the big city offers us better opportunities to grow as a company. With our motivated team we like to go for a beer (or another drink) on Fridays with our neighbours Biergarten and Annabel.

DDMA

DDMA is the authority in the Netherlands in the field of data. Since we do thousands of chats every day through our chat service for a wide range of companies, collecting lots of data, we see membership at DDMA as a must. 

Our team

Walid Sadek

Head of Chat Operators

He is head of LiveChat Service’s chat operator and ensures that all chat operators can perform at their best on a daily basis.

Esther Schipper

Executive Assistant

Our support. Esther is Nick’s personal assistant but helps the entire office every day. With her caring character she is a real addition to the team.

Jeroen Beltman

CCO

Thanks to Jeroen, our new and current customers get more conversions! Do you want to wind Jeroen around your finger? You can bribe him with Ben & Jerry ice cream.

Nick Blom

CEO

Owner and founder of LiveChat Service. With his passion for perfect service via chat, Nick always strives for the best result.

Tessa Sandifort

Chat Operator

This sporty chat operator is Tessa. She has been working for LiveChat Service for quite some time and brings a lot of experience with her.

Mira de Boer

Quality Manager

This little lady doesn’t seem to stand out. But appearances are deceptive, with her cheerful personality Mira aims for a lot of satisfied customers in the chat.

Piet-jan Trijzelaar

Head of Training

The only one from the Hague at the LiveChat office. Piet Jan is one of our chat operators. As soon as he’s not chatting he likes to play a game of cricket.

Armand Chabert

Chat Operator

With his French charms, Armand is a chat operator who can persuade any visitor. Just don’t start your chat in French, because then he’ll get jammed.

Johan Korteland

Chat Operator

This chatoperator is a jogger, but not a runner. With his background in logistics, he is a strong player in planning and getting things done.

Ole Vaags

Chat Operator

Ole joined us after his internship at the company. He has realized that he is not just a big guy, but a big guy who can get big results.